{"nhtsa_id":10091863,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-16","date":"2015-12-17","document_id":"POL14-03","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; STRUCTURE","mfr_system":null,"summary":"WPB: BACKGROUND: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. SINCE THIS ANNOUNCEMENT, LEXUS HAS BEEN DILIGENTLY MAKING PARTS PREPARATIONS FOR THE PARTS REPLACEMENT PHASE OF THIS PROGRAM. DUE TO THE AGE, VOLUME, AND BREADTH OF THE COVERED VEHICLES INVOLVED IN THE PROGRAM, AND THE SIZE AND COMPLEXITY OF DASHBOARD MANUFACTURING, LEXUS WILL BE LAUNCHING THE PART REPLACEMENT PORTION OF THIS PROGRAM IN SEVERAL PHASES; PLEASE REFER TO THE TABLE BELOW FOR PART REPLACEMENT MODEL PHASING.","document":null,"url":"https://open.wenmarpro.com/bulletins/10091863","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LEXUS","model":"ES350","year_from":2007,"year_to":2008,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"GX470","year_from":2003,"year_to":2008,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"IS 250","year_from":2006,"year_to":2008,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"IS 350","year_from":2006,"year_to":2008,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"LS 460","year_from":2007,"year_to":2007,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RX HYBRID","year_from":2005,"year_to":2008,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RX330","year_from":2004,"year_to":2006,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RX350","year_from":2007,"year_to":2009,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}