{"nhtsa_id":10091613,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-14","date":"2016-09-02","document_id":"PC451_PC452_PC45","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"\"2G TELEMATICS HARDWARE REPLACEMENT CLIENT SATISFACTION INITIATIVE ON FEBRUARY 26TH, 2016 INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&T’S PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN JUNE 2016, INFINITI COMMUNICATED INSTRUCTIONS TO RETAILERS TO UPDATE NEW VEHICLES IN THEIR INVENTORY WITH 3G COMPATIBLE TELEMATICS CONTROL UNITS. AT THIS TIME, INFINITI IS BEGINNING THE PROCESS OF MAKING 3G COMPATIBLE HARDWARE AVAILABLE TO OWNERS OF AFFECTED VEHICLES AS IDENTIFIED ABOVE. THIS UPGRADE MAY REQUIRE AN OWNER MAKE A CO-PAYMENT IN ORDER TO RECEIVE THE 3G HARDWARE UPDATE. PLEASE REFER TO THE CHART PROVIDED ON PAGE 2 TO DETERMINE IF AN OWNER CO-PAY IS REQUIRED. THIS CLIENT SATISFACTION INITIATIVE INCLUDES BOTH THE HARDWARE UPGRADE AND A COMPLIMENTARY ONE-YEAR SUBSCRIPTION TO INFINITI CONNECTION PLUS TELEMATICS SERVICE; THIS DOES NOT APPLY TO PC454 (SEE PAGE 2 FOR DETAILS). NOTE: VEHICLE ELIGIBILITY WILL BE VIEWED ON THE SECOND PAGE OF SERVICE COMM (EXCEPT PC454). THIS ACTIVITY IS NOT DISPLAYED ON THE MAIN PAGE OF SERVICE COMM BECAUSE IT IS OPTIONAL FOR CLIENTS TO PARTICIPATE.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10091613","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"JX35","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_jx35"]},{"make":"INFINITI","model":"M37","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_m37"]},{"make":"INFINITI","model":"M56","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_m56"]},{"make":"INFINITI","model":"Q70","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_infiniti_q70"]},{"make":"INFINITI","model":"QX56","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_qx56"]},{"make":"INFINITI","model":"QX60","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_infiniti_qx60","2015_infiniti_qx60"]},{"make":"INFINITI","model":"QX80","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_infiniti_qx80","2015_infiniti_qx80"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}