{"nhtsa_id":10091420,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-13","date":"2016-07-27","document_id":"NTB16-067","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"\"2016 MAXIMA; NAVIGATION UNIT FREEZES 2016 MAXIMA (A36) ONLY IN THE FOLLOWING STATES: CALIFORNIA (CA), NEVADA (NV), ARIZONA (AZ), OREGON (OR) AND UTAH (UT) IF YOU CONFIRM WHILE DRIVING ON A ROAD THAT HAS MORE THAN EIGHT LANES TRAVELING IN THE SAME DIRECTION WITH NAVIGATION ROUTE SET: -MAP FREEZES OR GOES BLANK. -NAVIGATION IS VERY SLOW TO PAGE BETWEEN SCREENS. -VOICE RECOGNITION AND PHONE STEERING WHEEL CONTROLS STOP WORKING. -CD PLAYER WORKS AND PLAYS AUDIO, BUT SCREEN WILL NOT CHANGE TO CD AUDIO DISPLAY. AND -THE AV CONTROL UNIT’S CURRENT SOFTWARE VERSION IS 107 OR 124. SEE SOFTWARE VERSION CHECK AND SOFTWARE UPDATE CONFIRMATION ON PAGE 3 TO CONFIRM SOFTWARE VERSION. ACTION -UPDATE THE NAVIGATION SOFTWARE WITH SD CARD SHOWN IN SD CARD INFORMATION ON PAGE 2 AND SERVICE PROCEDURE ON PAGE 3.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10091420","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"NISSAN","model":"MAXIMA","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_nissan_maxima"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}