{"nhtsa_id":10091101,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-09","date":"2016-10-26","document_id":"SSM 46154","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"SOME 2016-2017 ESCAPE VEHICLES EQUIPPED WITH SIRIUS SATELLITE RADIO BUILT ON OR BEFORE 8/21/2106 MAY EXHIBIT AN INTERMITTENT CONCERN WHERE THE AUDIO CUTS OUT AND THE RADIO DISPLAYS A NO SIGNAL MESSAGE WHILE DRIVING IN OPEN SKY CONDITIONS IN CERTAIN LOCATIONS IN YOUR AREA. THIS MAY BE DUE TO INTERFERENCE WITH CELLULAR PHONE TOWER SIGNALS. IF A VEHICLE DISPLAYS THIS CONDITION NEAR CELLULAR PHONE TOWERS, REPLACE THE AUDIO UNIT ANTENNA WITH PART NUMBER HJ5Z-18936-BA. REFER TO WORKSHOP MANUAL(WSM), SECTION 415-00 FOR REMOVAL AND INSTALLATION INSTRUCTIONS. USE APPLICABLE LABOR OPERATION(S) IN THE SLTS MANUAL SECTION 11.","document":null,"url":"https://open.wenmarpro.com/bulletins/10091101","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_ford_escape","2017_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}