{"nhtsa_id":10090708,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-07","date":"2016-06-30","document_id":"P6305","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"WARRANTY CLAIMS FOR THIS ACTIVITY ARE TEMPORARILY SUSPENDING AND WILL INDICATE THE OPERATION CODES FOR QX56 TIMING CHAIN REPAIRS ARE NOT VALID. INFINITI IS CURRENTLY REVISING THE FLAT RATE TIMES FOR THIS CAMPAIGN. INFINITI EXPECTS TO HAVE THE STUDY COMPLETED THE WEEK OF JULY 4TH, AND WILL ISSUE A COMMUNICATION WHEN QX56 CLAIMS SUBMISSION CAN RESUME. INFINITI REQUESTS RETAILERS REFRAIN FROM SUBMITTING QX56 CLAIMS UNTIL AFTER NEXT WEEK’S ANNOUNCEMENT TO AVOID DELAYS IN PROCESSING. INFINITI EXPECTS TO ADDRESS THE REVISED FLAT RATE TIME AND HOW PREVIOUSLY PAID CLAIMS WILL BE ADJUSTED, IF APPLICABLE, IN NEXT WEEK’S ANNOUNCEMENT.","document":null,"url":"https://open.wenmarpro.com/bulletins/10090708","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"M56","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_infiniti_m56","2012_infiniti_m56","2013_infiniti_m56"]},{"make":"INFINITI","model":"QX56","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_infiniti_qx56","2012_infiniti_qx56","2013_infiniti_qx56"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}