{"nhtsa_id":10090215,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-02","date":"2014-11-21","document_id":"14576","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS","mfr_system":null,"summary":"14576 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT THE GLASS TRAVEL ON BOTH REAR DOORS ON CERTAIN VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A REAR DOOR INSIDE HANDLE RELEASE CABLE THAT IS MISROUTED. A MISROUTED RELEASE CABLE COULD RESTRICT THE GLASS TRAVEL. AN UNLOCKED DOOR WITH THIS CONDITION WILL UNLATCH AND OPEN WHEN AN ATTEMPT IS MADE TO FULLY LOWER THE WINDOW. ONCE UNLATCHED, THE DOOR WILL NOT SHUT UNTIL THE WINDOW IS RAISED AND THERE IS AN ATTEMPT TO OPERATE THE INSIDE RELEASE HANDLE. A LOCKED DOOR WITH THIS CONDITION WILL JAM IN A LOCKED STATE WHEN AN ATTEMPT IS MADE TO FULLY LOWER THE WINDOW. ONCE JAMMED, THE DOOR – EVEN IF UNLOCKED - WILL NOT OPEN FROM THE OUTSIDE UNTIL THE WINDOW IS RAISED AND THERE IS AN ATTEMPT TO OPERATE THE INSIDE RELEASE HANDLE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10090215","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"CTS","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_cadillac_cts","2015_cadillac_cts"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}