{"nhtsa_id":10090185,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-02","date":"2014-12-05","document_id":"TSBELE076","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"TSB: AUDIO SOFTWARE UPGRADE - BLUETOOTH® CALL CUTS OFF - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE BASE AUDIO SYSTEM SOFTWARE ON SOME 2014MY SORENTO (XMA) AND 2013MY RIO (UB) VEHICLES (SEE PRODUCTION DATES BELOW) WHICH MAY EXHIBIT A CONDITION RELATED TO A BLUETOOTH® CALL CUTTING OFF AFTER A PERIOD OF APPROXIMATELY 15 MINUTES. TO RESOLVE THE CONCERN, FOLLOW THE PROCEDURE OUTLINED BELOW.","document":null,"url":"https://open.wenmarpro.com/bulletins/10090185","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"RIO","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_kia_rio"]},{"make":"KIA","model":"SORENTO","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}