{"nhtsa_id":10090098,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-01","date":"2015-03-02","document_id":"14815","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:GLASS, SIDE/REAR","mfr_system":null,"summary":"14815 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES BUILT WITH RPO C49 FIXED-WINDOW (NOT SLIDING), HEATED BACK GLASS MIGHT HAVE A STRUCTURALLY WEAKENED GLASS DUE TO AN INTERNAL FLAW (SPALL). IN THIS CONDITION, THE BACK GLASS COULD SHATTER WHEN THE DOOR IS CLOSED OR DURING NORMAL VEHICLE OPERATION. DEALERS ARE TO REPLACE THE REAR WINDOW.","document":null,"url":"https://open.wenmarpro.com/bulletins/10090098","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2015,"year_to":2015,"match":"base","vehicle_ids":["2015_chevrolet_silverado"]},{"make":"GMC","model":"SIERRA 1500","year_from":2015,"year_to":2015,"match":"base","vehicle_ids":["2015_gmc_sierra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}