{"nhtsa_id":10090049,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-01","date":"2016-08-18","document_id":"CS1603OWNER","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; LATCHES/LOCKS/LINKAGES:DOORS:LATCH","mfr_system":null,"summary":"OWNER LETTER: CS1603 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. WOULD LIKE TO THANK YOU FOR PURCHASING A KIA SORENTO. BECAUSE KIA VALUES YOU AS OUR CUSTOMER, WE ARE CONDUCTING A CUSTOMER SATISFACTION PROGRAM REGARDING DOOR LATCHES IN 2011 MY SORENTO VEHICLES.","document":null,"url":"https://open.wenmarpro.com/bulletins/10090049","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SORENTO","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}