{"nhtsa_id":10090043,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-02-01","date":"2015-04-09","document_id":"14395A","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"14395A - CUSTOMER SATISFACTION PROGRAM (REVISED LABOR TIME). ON SOME 2015 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, AND VERANO; CADILLAC ATS, CTS, ELR, ESCALADE, SRX AND XTS; CHEVROLET COLORADO, CORVETTE, CRUZE, EQUINOX, IMPALA, MALIBU, SILVERADO, SONIC, SPARK, SS, SUBURBAN, TAHOE, TRAX, AND VOLT; AND GMC CANYON, SIERRA, TERRAIN, AND YUKON VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR® MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. THIS CONDITION CAN OCCUR EVEN IF THE ONSTAR® SYSTEM IS NOT ACTIVE. DEALERS ARE TO REPLACE THE ONSTAR® MODULE. IF THE CUSTOMER DOES NOT HAVE AN ACTIVE ONSTAR® SUBSCRIPTION, THE ONSTAR® MODULE IS TO BE DEACTIVATED AFTER REPLACEMENT.","document":null,"url":"https://open.wenmarpro.com/bulletins/10090043","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCORE","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_buick_encore"]},{"make":"BUICK","model":"LACROSSE","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_buick_lacrosse"]},{"make":"BUICK","model":"REGAL","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_buick_regal"]},{"make":"BUICK","model":"VERANO","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_buick_verano"]},{"make":"CADILLAC","model":"ATS","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_cadillac_ats"]},{"make":"CADILLAC","model":"CTS","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_cadillac_cts"]},{"make":"CADILLAC","model":"ELR","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_cadillac_elr"]},{"make":"CADILLAC","model":"ESCALADE","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_cadillac_escalade"]},{"make":"CADILLAC","model":"SRX","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_cadillac_srx"]},{"make":"CADILLAC","model":"XTS","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_cadillac_xts"]},{"make":"CHEVROLET","model":"CHEVEROLET SS","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"CHEVROLET","model":"COLORADO","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_colorado"]},{"make":"CHEVROLET","model":"CORVETTE","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_corvette"]},{"make":"CHEVROLET","model":"CRUZE","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_cruze"]},{"make":"CHEVROLET","model":"EQUINOX","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_equinox"]},{"make":"CHEVROLET","model":"IMPALA","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_impala"]},{"make":"CHEVROLET","model":"MALIBU","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_malibu"]},{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2015,"year_to":2015,"match":"base","vehicle_ids":["2015_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SONIC","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_sonic"]},{"make":"CHEVROLET","model":"SPARK","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_spark"]},{"make":"CHEVROLET","model":"SUBURBAN","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_suburban"]},{"make":"CHEVROLET","model":"TAHOE","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_tahoe"]},{"make":"CHEVROLET","model":"TRAX","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_trax"]},{"make":"CHEVROLET","model":"VOLT","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_volt"]},{"make":"GMC","model":"CANYON","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_gmc_canyon"]},{"make":"GMC","model":"TERRAIN","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_gmc_terrain"]},{"make":"GMC","model":"YUKON","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_gmc_yukon"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}