{"nhtsa_id":10090007,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-01-31","date":"2012-10-05","document_id":"TSBELE038","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"TSB: INFORMATION FOR DEALER UVO UPGRADE / RETAIL CUSTOMER - THIS BULLETIN PROVIDES THE RETAIL CUSTOMER’S PROCEDURE FOR UPGRADING THE KIA UVO (YOUR VOICE) SYSTEM. KIA UVO OWNERS HAVE THE OPTION TO DOWNLOAD AVAILABLE UPGRADES DIRECTLY FROM THE KIA.COM WEBSITE AND CAN PERFORM THE UPGRADE THEMSELVES OR HAVE THE DEALER PERFORM THE UPGRADE IN WHICH CASE ADDITIONAL LABOR CHARGES MAY APPLY. FOR CUSTOMERS WHO PERFORM THEIR OWN UPGRADE, KIA PROVIDES THE CUSTOMER WITH SOFTWARE AND UPGRADE INSTRUCTIONS. IF THE CUSTOMER OPTS TO HAVE THE DEALER PERFORM THE UPGRADE, THE UPGRADE PROCEDURE IS OUTLINED IN THIS BULLETIN.","document":null,"url":"https://open.wenmarpro.com/bulletins/10090007","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"OPTIMA","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_kia_optima","2013_kia_optima"]},{"make":"KIA","model":"OPTIMA HYBRID","year_from":2012,"year_to":2013,"match":"base","vehicle_ids":["2012_kia_optima","2013_kia_optima"]},{"make":"KIA","model":"RIO","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_kia_rio"]},{"make":"KIA","model":"SORENTO","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_kia_sorento","2013_kia_sorento"]},{"make":"KIA","model":"SOUL","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_kia_soul","2013_kia_soul"]},{"make":"KIA","model":"SPORTAGE","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_kia_sportage","2013_kia_sportage"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}