{"nhtsa_id":10089991,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-01-31","date":"2015-04-01","document_id":"PS393","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"PITSTOP: GMI FAULT ON AEROVIRONMENT™ DC FAST CHARGER (LEVEL 3) - WHEN ENCOUNTERING CUSTOMER COMPLAINTS OF A GROUND MONITOR INTERRUPT (GMI) FAULT OCCURRING ONLY WHEN ATTEMPTING TO FAST CHARGE ON AN AEROVIRONMENT (AV) LEVEL 3 CHARGER, FIRST VERIFY THE VEHICLE WILL SUCCESSFULLY CHARGE ON A NON-AEROVIRONMENT LEVEL 3 CHARGER (ABB, SIGNET, ETC.). IF THE GMI FAULT ONLY OCCURS WHEN CHARGING ON THE AEROVIRONMENT LEVEL 3 CHARGER, THE BATTERY MANAGEMENT SYSTEM (BMS) UNIT MAY REQUIRE REPLACEMENT. CONTACT TECHLINE TO RECEIVE ADDITIONAL DIAGNOSTIC GUIDANCE TO RESOLVE THIS CONCERN.","document":null,"url":"https://open.wenmarpro.com/bulletins/10089991","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SOUL EV","year_from":2015,"year_to":2016,"match":"base","vehicle_ids":["2015_kia_soul","2016_kia_soul"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}