{"nhtsa_id":10089841,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-01-30","date":"2015-05-22","document_id":"PS408","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"\"PITSTOP: CHECKING FOR BATTERY STATE OF HEALTH (SOH) AFTER RANGE PERFORMANCE COMPLAINTS - WHEN ENCOUNTERING CUSTOMER COMPLAINTS RELATED TO LOWER THAN EXPECTED RANGE PERFORMANCE FROM THE VEHICLE, CHECK AND RECORD THE BATTERY STATE OF HEALTH (SOH) UNDER THE BMS > CURRENT DATA SCREEN (SEE BELOW), USING GDS/KDS. THIS DATA WILL NEED TO BE SUPPLIED WHEN OPENING A TECHLINE CASE. IN ADDITION, INCLUDE INFORMATION ON THE CUSTOMER’S DRIVING PATTERNS, FOR EXAMPLE: CITY VS HIGHWAY DRIVING, AVERAGE DRIVING SPEED AND AVERAGE DISTANCE TRAVELED PER KEY CYCLE. \"","document":null,"url":"https://open.wenmarpro.com/bulletins/10089841","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SOUL EV","year_from":2015,"year_to":2015,"match":"base","vehicle_ids":["2015_kia_soul"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}