{"nhtsa_id":10089706,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-01-26","date":"2012-10-01","document_id":"12257A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"12257A - SERVICE UPDATE (REVISED SERVICE PROCEDURE). THE NAVIGATION SYSTEM MAY NOT CALCULATE THE MOST OPTIMAL ROUTE, RANDOMLY AVOID SOME STRETCHES OF HIGHWAY, AND PERFORM UNEXPECTED DETOURS EVEN UNDER GOOD TRAFFIC CONDITIONS. THIS HAPPENS MOSTLY IN AREAS WITH HIGH-OCCUPANCY VEHICLE (HOV) LANES AND EVACUATION ROADS. DEALERS ARE TO INSPECT AND, IF NECESSARY, UPDATE THE NAVIGATION MAP DATABASE WITH AN SD CARD.","document":null,"url":"https://open.wenmarpro.com/bulletins/10089706","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_ats"]},{"make":"CADILLAC","model":"SRX","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_srx"]},{"make":"CADILLAC","model":"XTS","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_xts"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}