{"nhtsa_id":10089702,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-01-26","date":"2012-10-19","document_id":"12241","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"12241 - CUSTOMER SATISFACTION PROGRAM. VEHICLES CAN BE AFFECTED BY INCORRECT CALENDAR DATE INFORMATION SENT THROUGH THE TELEMATICS SYSTEMS. IF A SIGNIFICANTLY INCORRECT DATE IS RECEIVED (FOR EXAMPLE, 00/00/0000), AND THE VEHICLE IS IN THE \"DELAYED RATE AND DEPARTURE TIME\" CHARGING MODE, THE HYBRID POWERTRAIN CONTROL MODULE (HPCM2) MAY RESET AND OPEN THE PROPULSION POWER RELAYS. AS A RESULT, THE ELECTRIC MOTOR HAS TEMPORARILY STOPPED WORKING DUE TO THIS SOFTWARE ANOMALY WHEN THEIR VEHICLE IS IN THE DELAYED TIME AND RATE CHARGE MODE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10089702","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"VOLT","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_chevrolet_volt"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}