{"nhtsa_id":10089046,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-01-18","date":"2015-10-14","document_id":"PS425","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"AVN DISPLAYS \"UNABLE TO START VEHICLE\" WARNING MESSAGE - ON SOME 2015~16MY SOUL EV (PS EV) VEHICLES, A CUSTOMER MAY COMPLAIN THAT A WARNING MESSAGE (“UNABLE TO START VEHICLE”) IS BEING DISPLAYED ON THE NAVIGATION HEAD UNIT SCREEN. THIS CONDITION MAY BE CAUSED BY LOOSE PIN(S) ON CONNECTOR M41-C (SEE DIAGRAM) ON THE BACK OF THE HEAD UNIT. FOLLOW THE PROCEDURE OUTLINED BELOW TO RESOLVE THE CONCERN. NOTE: THE VEHICLE WILL START AND CONTINUE TO OPERATE NORMALLY WHILE THE WARNING MESSAGE IS DISPLAYED ON THE HEAD UNIT.","document":null,"url":"https://open.wenmarpro.com/bulletins/10089046","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SOUL","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_kia_soul","2016_kia_soul"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}