{"nhtsa_id":10088366,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2017-01-11","date":"2016-10-04","document_id":"SMB17-2016","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"THIS IS A SERVICE MANAGER BULLETIN: THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS. • VEHICLE INSPECTION PROCEDURE (TRUCK DELIVERY) • PRE-DELIVERY SERVICE (PDS) • VEHICLE IN STOCK MAINTENANCE • VEHICLE DELIVERY (CUSTOMER DELIVERY) NEW CAR DELIVERY IS A CRUCIAL STEP IN THE RETAIL CAR DELIVERY PROCESS. AT THIS POINT THE BUYING EXPERIENCE TURNS INTO A LONG-TERM RELATIONSHIP. IT IS THE RETAILER’S RESPONSIBILITY TO ENSURE THAT THE CAR AND THE EXPERIENCE ARE AS ENJOYABLE AND INFORMATIVE AS POSSIBLE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10088366","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"XC90","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_volvo_xc90"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}