{"nhtsa_id":10086923,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2016-12-21","date":"2016-10-06","document_id":"ATS161002","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS WITH SAMSUNG/ANDROID SMARTPHONES HAVE REPORTED THAT WHILE PLAYING PANDORA THROUGH HFL, A NO DEVICE CONNECTED MESSAGE APPEARS ON THE DISPLAY AUDIO SCREEN AND PANDORA STOPS WORKING. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA/AUDIO UNIT/AUDIO-NAVIGATION UNIT ISSUE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10086923","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"PILOT","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_honda_pilot"]},{"make":"HONDA","model":"RIDGELINE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_honda_ridgeline"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}