{"nhtsa_id":10086463,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2016-12-16","date":"2016-04-13","document_id":"SA285","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR SOME, BUT STREAMING MUSIC OVER BLUETOOTH APPEARS TO BE UNAFFECTED. SPECIFICALLY, DOZENS OF USERS IN THE APPLE SUPPORT COMMUNITIES AND MACRUMORS DISCUSSION FORUMS CLAIM TO BE EXPERIENCING DISTORTED, STATICKY, OR INAUDIBLE PHONE CALLS WHEN USING AN IPHONE SE. IF YOU EXPERIENCE A CUSTOMER COMPLAINT, AND THE CUSTOMER HAS A NEW IPHONE SE, DO NOT REPLACE ANY PARTS ON THE VEHICLE. EXPLAIN TO THE CUSTOMER THAT THE IPHONE MAY BE THE PROBLEM. HAVE THE CUSTOMER VISIT THIS WEBSITE: HTTP://WWW.MACRUMORS.COM/2016/04/11/IPHONE-SE-BLUETOOTH-PHONE-CALL-AUDIO-ISSUES/","document":null,"url":"https://open.wenmarpro.com/bulletins/10086463","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-3","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5","2015_mazda_cx-5","2016_mazda_cx-5"]},{"make":"MAZDA","model":"CX-7","year_from":2007,"year_to":2012,"match":"exact","vehicle_ids":["2007_mazda_cx-7","2008_mazda_cx-7","2009_mazda_cx-7","2010_mazda_cx-7","2011_mazda_cx-7","2012_mazda_cx-7"]},{"make":"MAZDA","model":"CX-7","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"MAZDA","model":"CX-9","year_from":2007,"year_to":2016,"match":"exact","vehicle_ids":["2007_mazda_cx-9","2008_mazda_cx-9","2009_mazda_cx-9","2010_mazda_cx-9","2011_mazda_cx-9","2012_mazda_cx-9","2013_mazda_cx-9","2014_mazda_cx-9","2015_mazda_cx-9","2016_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2008,"year_to":2016,"match":"exact","vehicle_ids":["2008_mazda_mazda3","2009_mazda_mazda3","2010_mazda_mazda3","2011_mazda_mazda3","2012_mazda_mazda3","2013_mazda_mazda3","2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2009,"year_to":2016,"match":"exact","vehicle_ids":["2009_mazda_mazda6","2010_mazda_mazda6","2011_mazda_mazda6","2012_mazda_mazda6","2013_mazda_mazda6","2014_mazda_mazda6","2015_mazda_mazda6","2016_mazda_mazda6"]},{"make":"MAZDA","model":"MX-5","year_from":2008,"year_to":2016,"match":"exact","vehicle_ids":["2008_mazda_mx-5","2009_mazda_mx-5","2010_mazda_mx-5","2011_mazda_mx-5","2012_mazda_mx-5","2013_mazda_mx-5","2014_mazda_mx-5","2015_mazda_mx-5","2016_mazda_mx-5"]},{"make":"MAZDA","model":"RX-8","year_from":2008,"year_to":2011,"match":"exact","vehicle_ids":["2008_mazda_rx-8","2009_mazda_rx-8","2010_mazda_rx-8","2011_mazda_rx-8"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}