{"nhtsa_id":10083788,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2016-11-01","date":"2013-05-31","document_id":"FSB 820-003","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"TO ADDRESS COMPLAINTS OF SHORT SERVICE LIFE OF HOOD SHOCKS ON CHU MODEL TRUCKS BUILT PRIOR TO APRIL 1, 2013, MACK HAS RELEASED A NEW SHOCK WITH PROTECTIVE BOOT.","document":null,"url":"https://open.wenmarpro.com/bulletins/10083788","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MACK","model":"MACK","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}