{"nhtsa_id":10081837,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2016-10-07","date":"2016-06-22","document_id":"16-NA-101","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:REAR","mfr_system":null,"summary":"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE JOUNCE BUMPERS TO CORRECT A CUSTOMER CONCERN THAT A CLUNK NOISE CAN BE HEARD FROM THE REAR SUSPENSION ON MODERATE TO SEVERE JOUNCE IN COLD TEMPERATURES DUE TO THE REAR SUSPENSION JOUNCE BUMPERS BECOMING HARD IN COLD TEMPERATURES, CREATING A FEELING AS THOUGH THE SUSPENSION IS BOTTOMING OUT OR A CLUNK NOISE MAY BE HEARD.","document":null,"url":"https://open.wenmarpro.com/bulletins/10081837","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCLAVE","year_from":2009,"year_to":2017,"match":"exact","vehicle_ids":["2009_buick_enclave","2010_buick_enclave","2011_buick_enclave","2012_buick_enclave","2013_buick_enclave","2014_buick_enclave","2015_buick_enclave","2016_buick_enclave","2017_buick_enclave"]},{"make":"CHEVROLET","model":"TRAVERSE","year_from":2009,"year_to":2017,"match":"exact","vehicle_ids":["2009_chevrolet_traverse","2010_chevrolet_traverse","2011_chevrolet_traverse","2012_chevrolet_traverse","2013_chevrolet_traverse","2014_chevrolet_traverse","2015_chevrolet_traverse","2016_chevrolet_traverse","2017_chevrolet_traverse"]},{"make":"GMC","model":"ACADIA","year_from":2009,"year_to":2017,"match":"exact","vehicle_ids":["2009_gmc_acadia","2010_gmc_acadia","2011_gmc_acadia","2012_gmc_acadia","2013_gmc_acadia","2014_gmc_acadia","2015_gmc_acadia","2016_gmc_acadia","2017_gmc_acadia"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}