{"nhtsa_id":10081121,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2016-09-29","date":"2016-07-07","document_id":"WB12-X-001D","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"THE REACH VAN IS ASSEMBLED FROM A CHASSIS SUPPLIED BY ISUZU COMMERCIAL TRUCK OF AMERICA, INC., WHICH IS RESPONSIBLE FOR WARRANTYING THE ENGINE AND CHASSIS, AND A BODY SUPPLIED BY UTILIMASTER CORPORATION, WHICH IS RESPONSIBLE FOR WARRANTYING THE BODY. THE WARRANTY CLAIM PROCESS FOR THE ISUZU ENGINE AND CHASSIS IS SET FORTH IN THE ISUZU SERVICE POLICY AND PROCEDURES MANUAL AND THE NPR STRIPPED CHASSIS LABOR TIME GUIDE. THIS BULLETIN DESCRIBES CERTAIN WARRANTY CLAIM PROCESSES FOR THE UTILIMASTER BODY.","document":null,"url":"https://open.wenmarpro.com/bulletins/10081121","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"ISUZU","model":"REACH","year_from":2012,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"ISUZU","model":"REACH","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_isuzu_reach","2017_isuzu_reach"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}