{"nhtsa_id":10079522,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2016-09-08","date":"2015-01-23","document_id":"G-209156","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE","mfr_system":null,"summary":"14274 - CUSTOMER SATISFACTION PROGRAM. ON CERTAIN 2010-2015 MODEL YEAR CADILLAC SRX AND 2011-2015 MODEL YEAR CHEVROLET VOLT VEHICLES, THE MANUAL LIFTGATE GAS STRUT MAY DETACH FROM THE LIFTGATE WHEN THE LIFTGATE IS CLOSED AND THE PISTON ROD COULD SEPARATE FROM THE STRUT TUBE. IF THIS OCCURS, THE LIFTGATE WILL NOT WORK AND THERE MAY BE DAMAGE TO THE LIFTGATE EXTERIOR TRIM AND SHEET METAL. DEALERS ARE TO REPLACE THE LIFTGATE STRUTS.","document":null,"url":"https://open.wenmarpro.com/bulletins/10079522","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"SRX","year_from":2010,"year_to":2015,"match":"exact","vehicle_ids":["2010_cadillac_srx","2011_cadillac_srx","2012_cadillac_srx","2013_cadillac_srx","2014_cadillac_srx","2015_cadillac_srx"]},{"make":"CHEVROLET","model":"VOLT","year_from":2011,"year_to":2015,"match":"exact","vehicle_ids":["2011_chevrolet_volt","2012_chevrolet_volt","2013_chevrolet_volt","2014_chevrolet_volt","2015_chevrolet_volt"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}