{"nhtsa_id":10079145,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2016-09-02","date":"2013-08-01","document_id":"JTB-00218-NAS-2","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"\"SITUATION: A 'NO PLAYABLE VIDEO' MESSAGE MAY BE DISPLAYED ON THE HIGH LEVEL DISPLAY FRONT (HLDF) TOUCH SCREEN AND DVD VIDEO DISCS MAY NOT BE ABLE TO BE PLAYED. CAUSE: THIS MAY BE A RESULT OF HLDF SOFTWARE UPDATING AND THE AUDIO CONTROL MODULE (ACM) INCORRECTLY DETECTING FIVE CAR CONFIGURATION CODE (CCF) DVD REGION CODE CHANGES, CAUSING THE ACM TO PERMANENTLY SET THE LAST REGION CODE VALUE AS THE DEFAULT CODE. THE CORRECT DVD REGION CODE FOR NORTH AMERICA IS '1'.\"","document":null,"url":"https://open.wenmarpro.com/bulletins/10079145","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"XJ","year_from":2010,"year_to":2012,"match":"exact","vehicle_ids":["2010_jaguar_xj","2011_jaguar_xj","2012_jaguar_xj"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}