{"nhtsa_id":10078575,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2016-08-10","date":"2016-04-29","document_id":"SB-16-NA-137","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A NEW FOAM PATCH OVER THE MICROPHONE TO CORRECT A CUSTOMER CONCERN THAT WHEN USING THE BLUETOOTH® PHONE SYSTEM IN THEIR VEHICLE, THE PERSON ON THE RECEIVING END OF A MOBILE TELEPHONE CALL STATES THE AUDIO SOUNDS MUFFLED, DISTORTED OR HAS STATIC DUE TO THE FOAM PATCH ON THE BACK OF THE HEADLINER AT THE MICROPHONE MOUNTING AREA COMING LOOSE.","document":null,"url":"https://open.wenmarpro.com/bulletins/10078575","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCLAVE","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_buick_enclave","2014_buick_enclave","2015_buick_enclave","2016_buick_enclave"]},{"make":"CADILLAC","model":"ATS","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_cadillac_ats","2014_cadillac_ats","2015_cadillac_ats"]},{"make":"CADILLAC","model":"CTS","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_cadillac_cts","2014_cadillac_cts","2015_cadillac_cts"]},{"make":"CADILLAC","model":"ESCALADE","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_cadillac_escalade","2016_cadillac_escalade"]},{"make":"CADILLAC","model":"ESCALADE ESV","year_from":2015,"year_to":2016,"match":"base","vehicle_ids":["2015_cadillac_escalade","2016_cadillac_escalade"]},{"make":"CHEVROLET","model":"COLORADO","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chevrolet_colorado"]},{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2014,"year_to":2016,"match":"base","vehicle_ids":["2014_chevrolet_silverado","2015_chevrolet_silverado","2016_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SUBURBAN","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_chevrolet_suburban","2016_chevrolet_suburban"]},{"make":"CHEVROLET","model":"TAHOE","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_chevrolet_tahoe","2016_chevrolet_tahoe"]},{"make":"CHEVROLET","model":"TRAVERSE","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_chevrolet_traverse","2014_chevrolet_traverse","2015_chevrolet_traverse","2016_chevrolet_traverse"]},{"make":"GMC","model":"ACADIA","year_from":2013,"year_to":2016,"match":"exact","vehicle_ids":["2013_gmc_acadia","2014_gmc_acadia","2015_gmc_acadia","2016_gmc_acadia"]},{"make":"GMC","model":"CANYON","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_gmc_canyon"]},{"make":"GMC","model":"SIERRA 1500","year_from":2014,"year_to":2016,"match":"base","vehicle_ids":["2014_gmc_sierra","2015_gmc_sierra","2016_gmc_sierra"]},{"make":"GMC","model":"YUKON","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_gmc_yukon","2016_gmc_yukon"]},{"make":"GMC","model":"YUKON XL","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_gmc_yukon-xl","2016_gmc_yukon-xl"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}