{"nhtsa_id":10076289,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2016-07-07","date":"2016-04-29","document_id":"08-053-16","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • **Poor or no connection to cellular network (U.S. market only). • HVAC temperature out of sync with radio display (KL vehicles).** • Intermittently blind spot chime will not turn off (KL vehicles only). • Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). • Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). • The Radio may switch from SiriusXM to an AM station by itself. • Uconnect registration always present, can not remove Uconnect account. • Teleprompter does not appear when pressing the Voice Recognition (VR) button. • VR operation cancels while in media mode. • Radio may display previous image before displaying the current image. • Navigation lost vehicle position during route calculation. • Navigation displays are missing after vehicle heading changes. • Navigation giving incorrect guidance to exit the highway. • FM audio may switch to AM after ignition cycle. • Text messages appear as sender’s phone number not their name. • VR phone button may not work at times. • Audio muted after AUX device is disconnected. • VR, “ Listen” to text will only play first message. • Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). • Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). • SirusXM station information does not update. • Speed adjusted volume, may not work. • AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as ”- - “ not normal values.","document":null,"url":"https://open.wenmarpro.com/bulletins/10076289","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"300","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_chrysler_300"]},{"make":"DODGE","model":"CHALLENGER","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_dodge_challenger"]},{"make":"DODGE","model":"CHARGER","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_dodge_charger"]},{"make":"DODGE","model":"DURANGO","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_dodge_durango"]},{"make":"DODGE","model":"RAM 1500","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"RAM 2500","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"RAM 3500","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"VIPER","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_dodge_viper"]},{"make":"JEEP","model":"CHEROKEE","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_jeep_cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}