{"nhtsa_id":10058094,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2015-07-31","date":"2014-11-26","document_id":"12M02","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"THIS TSB CONTAINS OWNERS LETTER. SEE DOCUMENT SEARCH BUTTON. FORD MY/FORD LINCOLN 2011-2014 MODEL YEAR VEHICLES EQUIPPED WITH SYNC AND MYFORD/MY LINCOLN TOUCH. WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE SOFTWARE AND HARDWARE. *LJ","document":null,"url":"https://open.wenmarpro.com/bulletins/10058094","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX ENERGI","year_from":2013,"year_to":2013,"match":"base","vehicle_ids":["2013_ford_c-max"]},{"make":"FORD","model":"FUSION HYBRID","year_from":2013,"year_to":2013,"match":"base","vehicle_ids":["2013_ford_fusion"]},{"make":"FORD","model":"redundant C-MAX HYBRID","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"MKZ HYBRID","year_from":2013,"year_to":2013,"match":"base","vehicle_ids":["2013_lincoln_mkz"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}