{"nhtsa_id":10057830,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2015-07-01","date":"2015-01-09","document_id":"44855","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"FORD: SOME 2013-2015 FORD C-MAX, 2013-2015 FORD ESCAPE, AND 2012-2014 FORD FOCUS EQUIPPED WITH MY FORD TOUCH MAY BE EXPERIENCING COMPACT DISCS GETTING STUCK WHILE ATTEMPTING TO EJECT OUT THE SYSTEM. *TA","document":null,"url":"https://open.wenmarpro.com/bulletins/10057830","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_ford_c-max","2014_ford_c-max","2015_ford_c-max"]},{"make":"FORD","model":"ESCAPE","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_ford_escape","2014_ford_escape","2015_ford_escape"]},{"make":"FORD","model":"FOCUS","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_ford_focus","2013_ford_focus","2014_ford_focus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}