{"nhtsa_id":10055028,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2014-03-25","date":"2014-01-31","document_id":"TSB-14-0024","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION","mfr_system":null,"summary":"FORD: THE TRANSMISSION MAKES A METAL ON METAL SCRAPING SOUND AND THE NOISE IS PRESENT, IN ALL GEAR RANGES, WHEN VEHICLE IS MOVING AND NOT PRESENT WHEN VEHICLE IS STATIONARY OR IN PARK. MODEL 2013 C-MAX, 2013-2014 FUSION. *PE","document":null,"url":"https://open.wenmarpro.com/bulletins/10055028","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"FUSION HYBRID","year_from":2013,"year_to":2014,"match":"base","vehicle_ids":["2013_ford_fusion","2014_ford_fusion"]},{"make":"FORD","model":"redundant C-MAX HYBRID","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}