{"nhtsa_id":10054836,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2014-03-04","date":"2013-11-12","document_id":"WB-D-11-60","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"CHRYSLER GROUP: VEHICLE RESTRICTION PROGRAM ENTITLED ENHANCED CUSTOMER SATISFACTION (ECS), DESIGNS TO USE BOTH THE TECHNICAL SERVICE OPERATION AND CUSTOMER CARE, TO PROACTIVELY REACH OUT, TO CUSTOMERS, AND REPAIR THE CUSTOMER'S VEHICLE. *PE","document":null,"url":"https://open.wenmarpro.com/bulletins/10054836","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"200","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_chrysler_200","2014_chrysler_200"]},{"make":"CHRYSLER","model":"300","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_chrysler_300","2014_chrysler_300"]},{"make":"CHRYSLER","model":"SEBRING","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_chrysler_town-and-country","2014_chrysler_town-and-country"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}