{"nhtsa_id":10054756,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2014-02-24","date":"2014-01-08","document_id":"TSB-13-12-23","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY","mfr_system":null,"summary":"FORD: THE HIGH VOLTAGE BATTERY, FAILS TO CHARGE, WHEN USING EITHER 120 VOLT LEVEL 1 ELECTRIC VEHICLE SERVICE EQUIPMENT (EVSE) OR THE 240V LEVEL 2 EVSE AND MAY NEED BECM REPROGRAMMED AND RECALIBRATED. MODEL 2013 C-MAX, 2013-2014 FUSION. *PE","document":null,"url":"https://open.wenmarpro.com/bulletins/10054756","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX ENERGI","year_from":2013,"year_to":2013,"match":"base","vehicle_ids":["2013_ford_c-max"]},{"make":"FORD","model":"FUSION ENERGI","year_from":2013,"year_to":2014,"match":"base","vehicle_ids":["2013_ford_fusion","2014_ford_fusion"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}