{"nhtsa_id":10054630,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2014-02-11","date":"2013-12-09","document_id":"CSP-13B12","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) FAILS TO TRANSITION TO SLEEP MODE AND STAYS IN AWAKE MODE, KEEPING OTHER VEHICLE MODES AWAKE AND THIS INCREASES, SIGNIFICANTLY, THE DRAINAGE ON 12 VOLT BATTERY, CAUSING IT TO DISCHARGE AND PREVENTING ENGINE FROM STARTING. MODEL 2013 C-MAX HYBRID. *PE","document":null,"url":"https://open.wenmarpro.com/bulletins/10054630","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"redundant C-MAX HYBRID","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}