{"nhtsa_id":10053471,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2013-10-31","date":"2013-06-15","document_id":"TSB-13-6-17","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITION, FUSION, EXPLORER, F-150, F-250, NAVIGATOR, 2013-2014 FLEX, 2012-2014 FIESTA, MUSTANG, 2013 ESCAPE, C-MAX, TAURUS, 2012 MKZ. *PE","document":null,"url":"https://open.wenmarpro.com/bulletins/10053471","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX ENERGI","year_from":2013,"year_to":2013,"match":"base","vehicle_ids":["2013_ford_c-max"]},{"make":"FORD","model":"E-150","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_ford_e-150"]},{"make":"FORD","model":"E-250","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_e-250","2013_ford_e-250"]},{"make":"FORD","model":"E-350","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_e-350","2013_ford_e-350"]},{"make":"FORD","model":"E-450","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ford_e-450"]},{"make":"FORD","model":"EDGE","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_edge","2013_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_expedition","2013_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_explorer","2013_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_f-150","2013_ford_f-150"]},{"make":"FORD","model":"F-250","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_f-250","2013_ford_f-250"]},{"make":"FORD","model":"FIESTA","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_ford_fiesta","2013_ford_fiesta","2014_ford_fiesta"]},{"make":"FORD","model":"FLEX","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ford_flex"]},{"make":"FORD","model":"FOCUS","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_focus","2013_ford_focus"]},{"make":"FORD","model":"FUSION","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_fusion","2013_ford_fusion"]},{"make":"FORD","model":"MUSTANG","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_ford_mustang","2013_ford_mustang","2014_ford_mustang"]},{"make":"FORD","model":"TAURUS","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_ford_taurus","2013_ford_taurus"]},{"make":"FORD","model":"redundant C-MAX HYBRID","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"MKZ","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_lincoln_mkz"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_lincoln_navigator","2013_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}