{"nhtsa_id":10047279,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2012-11-26","date":"2014-09-01","document_id":"PB-12187-A","mfr_campaign":null,"replaces":"PB-12187-C","component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"BUICK/CADILLAC/CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOFTWARE PROBLEM FAILS TO WORK, AS INTENDED, IN AUTOMATIC CRASH RESPONSE SYSTEM AND MAY NOT MEET SEVERITY PARAMETERS FOR CRASH NOTIFICATION IN CERTAIN REAR END CRASHES. MODELS 2012 SRX; 2013 VERANO, CRUZE, EQUINOX, VOLT, TERRAIN. *PE UPDATED 11/28/12. *PE UPDATED 12/9/14. *PE","document":null,"url":"https://open.wenmarpro.com/bulletins/10047279","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"VERANO","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_buick_verano"]},{"make":"CADILLAC","model":"SRX","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_cadillac_srx"]},{"make":"CHEVROLET","model":"CRUZE","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_chevrolet_cruze"]},{"make":"CHEVROLET","model":"VOLT","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_chevrolet_volt"]},{"make":"GMC","model":"TERRAIN","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_gmc_terrain"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}