{"nhtsa_id":10039080,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2011-07-08","date":"2011-02-11","document_id":"TSB-11-2-9","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:GLASS, SIDE/REAR; STRUCTURE:BODY:HATCHBACK/LIFTGATE","mfr_system":null,"summary":"FORD: THE LIFTGATE WINDOW GLASS MAY BREAK IN COLD TEMPERATURES. 2010-2011 ESCAPE/MARINER. *RM","document":null,"url":"https://open.wenmarpro.com/bulletins/10039080","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2010,"year_to":2011,"match":"exact","vehicle_ids":["2010_ford_escape","2011_ford_escape"]},{"make":"MERCURY","model":"MARINER","year_from":2010,"year_to":2011,"match":"exact","vehicle_ids":["2010_mercury_mariner","2011_mercury_mariner"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}