{"nhtsa_id":10037971,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2011-06-08","date":"2011-02-15","document_id":"21-001-11","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER","mfr_system":null,"summary":"CHRYSLER: TRANSMISSION TORQUE CONVERTER PLATE IS LOOSE LEADING TO A KNOCKING OR RATTLING NOISE FROM THE TRANSMISSION. *RM","document":null,"url":"https://open.wenmarpro.com/bulletins/10037971","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"},{"id":"torque-converter","name":"Torque converter","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_chrysler_town-and-country"]},{"make":"DODGE","model":"GRAND CARAVAN","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_dodge_grand-caravan"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2011,"year_to":2011,"match":"exact","vehicle_ids":["2011_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}