{"nhtsa_id":10036469,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2011-03-17","date":"2010-12-01","document_id":"SB-28-10-13","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"AUDI: KEY DOES NOT STAY OR ENGAGE IN IGNITION LOCK. ON VEHICLES WITHOUT ADVANCED KEY, THE REMOTE KEYS ARE INOPERABLE. ON VEHICLES WITH ADVANCED KEY, UNLOCKING/LOCKING USING THE DOOR HANDLE AND THE OPENING OF THE TRUNK LID WITH TRUNK HANDLE ARE INOPERABLE; VEHICLE CANNOT BE STARTED WITH START/STOP BUTTON; REMOTE KEYS ARE INOPERABLE. *PE","document":null,"url":"https://open.wenmarpro.com/bulletins/10036469","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A4","year_from":2009,"year_to":2010,"match":"exact","vehicle_ids":["2009_audi_a4","2010_audi_a4"]},{"make":"AUDI","model":"A4 AVANT","year_from":2011,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"AUDI","model":"A5","year_from":2008,"year_to":2012,"match":"exact","vehicle_ids":["2008_audi_a5","2009_audi_a5","2010_audi_a5","2011_audi_a5","2012_audi_a5"]},{"make":"AUDI","model":"Q5","year_from":2009,"year_to":2012,"match":"exact","vehicle_ids":["2009_audi_q5","2010_audi_q5","2011_audi_q5","2012_audi_q5"]},{"make":"AUDI","model":"S5","year_from":2008,"year_to":2012,"match":"exact","vehicle_ids":["2008_audi_s5","2009_audi_s5","2010_audi_s5","2011_audi_s5","2012_audi_s5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}