{"nhtsa_id":10034530,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2010-11-29","date":"2010-05-01","document_id":"SB-21321","mfr_campaign":null,"replaces":null,"component":"STEERING:ELECTRIC POWER ASSIST SYSTEM","mfr_system":null,"summary":"FORD/MERCURY: CLUNK NOISE AT STEERING; STOPS DURING FIRST LOCK TO LOCK CYCLE. THE NOISE TYPICALLY OCCURS DURING TIGHT PARKING LOT MANEUVERS. THE CLUNK NOISE HEARD ON THE FIRST STEERING LOCK TO LOCK CYCLE IS A NORMAL CHARACTERISTIC OF THE SYSTEM. *PE","document":null,"url":"https://open.wenmarpro.com/bulletins/10034530","components":[{"id":"steering","name":"Steering","parent":null},{"id":"power-steering","name":"Power steering","parent":"steering"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2009,"year_to":2010,"match":"exact","vehicle_ids":["2009_ford_escape","2010_ford_escape"]},{"make":"MERCURY","model":"MARINER","year_from":2009,"year_to":2010,"match":"exact","vehicle_ids":["2009_mercury_mariner","2010_mercury_mariner"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}