{"nhtsa_id":10034054,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2010-10-14","date":"2010-08-18","document_id":"PI-10816","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"CATERPILLAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING 365-6842 ENGINE SOFTWARE ON CERTAIN C9 ENGINES INSTALLED IN PIERCE FIRE TRUCKS. SOFTWARE NEEDS TO BE INSTALLED ON CERTAIN ENGINES INSTALLED IN PIERCE FIRE TRUCKS THAT ARE EQUIPPED WITH A TWO-STATE WATER PUMP. THE EXISTING SOFTWARE COULD CAUSE THE ENGINE RPMS TO SURGE WHILE IN PTO (PUMP MODE). CSC LETTER WAS REC'D. *PE","document":null,"url":"https://open.wenmarpro.com/bulletins/10034054","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CATERPILLAR","model":"CATERPILLAR","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}