{"nhtsa_id":10009983,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2004-11-03","date":"2004-08-04","document_id":"04006","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"THE ORIGINAL RUBBER SPRING ON THE REAR SUPPORT HANGER OF THE SERIES HR3000C FRONT RAIL PILOT UNIT HAS BEEN FOUND TO BE SOFT AND DOES NOT SUPPORT THE RAIL GEAR PROPERLY. ALL VEHICLE EQUIPPED WITH HY-RAIL GUIDE WHEEL EQUIPMENT SERIES HR3000C FRONT RAIL PILOT UNITS. *NM","document":null,"url":"https://open.wenmarpro.com/bulletins/10009983","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"UNKNOWN","model":"UNKNOWN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}