{"nhtsa_id":10009744,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2004-10-19","date":"2004-09-01","document_id":"835","mfr_campaign":null,"replaces":"835","component":"EQUIPMENT","mfr_system":null,"summary":"HVAC SOFTWARE LOCKUP. STERLING ACTERRA VEHICLES BUILT PRIOR TO JUNE 1, 2004 AND ON L-LINE AND A-LINE VEHICLES BUILT FROM JULY 2000 THROUGH JUNE 1, 2004. THIS BULLETIN REPLACES PREVIOUS VERSION DATED JANUARY 2004. *TT","document":null,"url":"https://open.wenmarpro.com/bulletins/10009744","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"UNKNOWN","model":"UNKNOWN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}