{"nhtsa_id":10002779,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2003-09-17","date":"2004-01-01","document_id":"0397","mfr_campaign":null,"replaces":"0474","component":"SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER","mfr_system":null,"summary":"CLIMATE CONTROLLED SEAT DIAGNOSIS - SERVICE TIPS. *TT *MJ","document":null,"url":"https://open.wenmarpro.com/bulletins/10002779","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2003,"year_to":2004,"match":"exact","vehicle_ids":["2003_ford_expedition","2004_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2003,"year_to":2004,"match":"exact","vehicle_ids":["2003_lincoln_navigator","2004_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}