{"nhtsa_id":10001857,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2003-07-23","date":"2003-03-31","document_id":"0365","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"INTERMITTENT FUEL GAUGE LEVEL DROPPING TO EMPTY WHEN FUEL LEVEL IS NOT ACTUALLY EMPTY. DIAGNOSTIC TROUBLE CODES B1201, B1202, B1204 MAY OR MAY NOT BE PRESENT. *TT *JB","document":null,"url":"https://open.wenmarpro.com/bulletins/10001857","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["B1201","B1202","B1204"],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_ford_explorer"]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":2002,"year_to":2002,"match":"exact","vehicle_ids":["2002_mercury_mountaineer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}