Transport Canada recall 2025360
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2025360 |
| Manufacturer's number | 25S72 |
| Reported | 2025-06-27 |
| Component | Visual System |
| Notification type | Safety Mfr |
| Units potentially affected | 16575 |
What is wrong
Issue:
On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing.
Safety Risk:
A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM 55069 | 2026-08-11. Service bulletin. Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (LJ6Z-5452118-B) is now available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel > General Procedures > Inspection and Replacement of the Roof Opening Panel Shield Clip. |
|---|---|
| SSM 55061 | 2026-08-04. Service bulletin. Some 2024-2026 Mustang vehicles built on or before 23-Apr-2026 may exhibit a sagging headliner appearance at the door openings which show the raw headliner edge untucked from the door glass run. An updated door glass run has been released for service (Left Side:PR3Z-6321597-B, Right side:PR3Z-6321596-B). Refer to Workshop Manual, Section 501-05. |
| SSM 55060 | 2026-08-04. Service bulletin. Some 2024-2026 Explorer vehicles built on or before 27-Feb-2026 and equipped with the panoramic glass roof may exhibit an uneven gap at the front edge of the roof opening panel shield when fully closed. The gap is an appearance issue only, but may allow outside light to pass through the opening. A new gap hider seal has been released to correct this condition (service part number SB5Z-7851884-A). Adjustment or replacement of the glass, shade or headliner assembly is not necessary. The new seal is installed directly onto the existing vertical flange that is present and visible at the front of the opening when the shade is opened. Once installed, the front edge of the shade will press against the new seal when fully closed. To install, center the seal in the opening with the flexible material facing the power shade and press the seal u-channel over the vertical flange. Explorer vehicles built on or after 27-Feb-2026 have the seal already installed and can be referenced if necessary. Once the seal is installed, perform the shield/shade initialization procedure in Workshop Manual (WSM), Section 501-05 > Gen |
| TSB 26-2343 | 2026-08-03. Service bulletin. This bulletin supersedes TSB 24-2317. Reason for the update: update the Parts list to clarify the claim quantity of the part number RZ6Z-7840380-A Some of the vehicles listed in the Model statement above may exhibit a rattle noise from the instrument panel near the base of the windshield while driving over rough or uneven roads. This may be due to excessive movement of the instrument panel. |
| 26N09 | 2026-07-01. Other. Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor Replacement, if Required After Dealer Evaluation |
| SYNC-25.2.0.16.1 SD | 2026-03-03. Over-the-air update. "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space." |
| SYNC-25.1.7.10.1 SuperDut | 2026-02-24. Over-the-air update. 25S49 Recall Remedy: -Infotainment software update to address frozen screens |
| SSM 54491 | 2026-01-21. Service bulletin. Some 2021-2026 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a sunshield with localized looseness/sagging or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (5452118) is available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel for inspection and replacement of the roof opening panel shield clip. |
| SSM 54202 | 2025-09-18. Service bulletin. Some 2023-2025 Explorer (rear windows only), Bronco Sport, Escape, and Maverick vehicles equipped with minor feature code B2DAC may exhibit an inoperative passenger front and/or rear window switch. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in one of the passenger window switches. To correct the condition, replace the passenger window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual. |
| TSB 25-2386 | 2025-09-03. Service bulletin. Some of the vehicles listed in the Model Statement above may exhibit a quarter glass rubber moulding that is rolled over or folded in. This may be due to the installation of the quarter glass assembly. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
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