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Transport Canada recall 2024732

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2024732
Manufacturer's number24PBK/24KWK
Reported2024-12-03
ComponentSteering
Notification typeSafety Mfr
Units potentially affected14

What is wrong

Issue:

On certain trucks, the bolts for the steering arm and/or tie rods may not have been tightened properly. As a result, the bolts could loosen and separate. If this happens, there could be a loss of steering control.

Note: This recall only affects certain trucks equipped with 20k steer axles.

Safety Risk:

A loss of steering control could create the risk of a crash.

Corrective Actions:

PACCAR will notify owners by mail and advise you to take your truck to a dealership to replace the affected bolts and tighten them properly.

Vehicles this campaign lists
2024 KENWORTH T800
2024 KENWORTH T880
2025 KENWORTH T880
2024 KENWORTH W990
2024 PETERBILT 367
2024 PETERBILT 567
2025 PETERBILT 567

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
24KWC/24PBC2026-08-20. Service bulletin. Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure
24KWF/PBF2026-04-07. Service bulletin. Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
24KWC/PBC2026-04-07. Service bulletin. Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
24PBK2025-02-05. Service bulletin. Safety Recall Specific 2024 Peterbilt Model 367, 389, 548, and 2024-2025 520 and 567 chassis equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If both fasteners in either steering arm or tie rod arm fail, there may be a loss of steering control, which could increase the risk of a crash. Affected chassis will have all steering arm and tie rod arm bolts removed, replaced with new bolts, and torqued properly.
24KWK2025-02-05. Service bulletin. Safety Recall Parts and procedures are now available. Certain Kenworth model T480, T800, T880, and W990 equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If either steering arm or tie rod arm fasteners fail, there may be a loss of steering control, which could increase the risk of a crash. Affected chassis will have all steering arm and tie rod arm bolts removed, replaced with new bolts, and torqued properly.
24PBK2025-01-07. Service bulletin. Interim Safety Recall Specific 2024 Peterbilt model 367, 389, 548, and 2024-2025 Peterbilt 520 and 567 chassis equipped with a PACCAR 20k Steer Axle have been identified as having steer arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If both fasteners in either steering arm or tie rod arm fail, there may be a loss of steering control, which could increase the risk of a crash. At this time, parts are not available to complete the necessary repairs. This bulletin will be updated when parts become available.
24KWK2025-01-07. Service bulletin. PACCAR 20k Steer Axle Steer Arm and Tie Rod Arm Bolt Torque Interim Safety Recall Certain Kenworth model T480, T800, T880, and W990 equipped with a PACCAR 20k Steer Axle have been identified as having steer arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If both fasteners, in either steering arm or tie rod bracket fail, there may be a loss of steering control, which could increase the risk of a crash. At this time, parts are not available to complete the necessary repairs. This bulletin will be updated when parts become available. 12/12/2024
24KWGD/24PBGD2024-09-10. Service bulletin. This bulletin contains secondary inspection procedures and part replacement procedures for tie-rods identified as SUSPECT under 24PBGB ONLY. Certain chassis that have completed 24PBGB inspection with “GOOD” results but have not filed warranty claims to close out the campaign in SIR will need to file a claim and close out 24PBGD. Secondary inspection and replacement procedures are now available through this bulletin for parts found to be SUSPECT in the 24PBGB Safety Recall. Customers will be advised NOT TO DRIVE TRUCKS until this remedy is completed.
24PBGD2024-08-03. Service bulletin. This bulletin contains secondary inspection procedures and part replacement procedures for tie-rods identified as SUSPECT under 24PBGB ONLY. Certain chassis that have completed 24PBGB inspection with “GOOD” results but have not filed warranty claims to close out the campaign in SIR will need to file a claim and close out 24PBGD. Secondary inspection and replacement procedures are now available through this bulletin for parts found to be SUSPECT in the 24PBGB Safety Recall. Customers will be advised NOT TO DRIVE TRUCKS until this remedy is completed.
24PBF2024-08-02. Service bulletin. SAFETY RECALL Repair parts and procedures are now available. Certain Peterbilt vehicles from Model Year 2025 may contain steering gear(s) with sector shaft gear teeth that may prematurely wear, crack, or fracture and interfere with the steering gear mechanism. This may lead to steering gear binding, which may increase the risk of a crash.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.