# Transport Canada recall 2024644

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: Transport Canada \(Canada\)
- Campaign number: 2024644
- Manufacturer's number: 24C34
- Reported: 2024\-10\-25
- Component: Visual System
- Notification type: Compliance Mfr
- Units potentially affected: 55

## What is wrong

Issue:

Under certain conditions, a problem with the accessory protocol image module \(APIM\) software could cause the rearview camera image not to display. Canadian regulations require the rearview image to display when the vehicle is reversing.

Safety Risk:

A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:

Ford will notify owners by mail and send a wireless over\-the\-air software update to eligible vehicles to update the APIM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.


## Vehicles this campaign lists

- [2025 FORD EXPLORER](/makes/ford/explorer/2025/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 55069](/bulletins/11036103.md), 2026-08-11, Service bulletin
- [SSM 55060](/bulletins/11035581.md), 2026-08-04, Service bulletin
- [SSM 54829](/bulletins/11032762.md), 2026-05-19, Service bulletin
- [DDM\-26.21.5 Explorer](/bulletins/11032708.md), 2026-05-15, Over\-the\-air update
- [HCM\-25.5.0 Explorer](/bulletins/11029352.md), 2026-03-03, Over\-the\-air update
- [SSM 54581](/bulletins/11028848.md), 2026-02-17, Service bulletin
- [25N19](/bulletins/11026932.md), 2026-01-05, Other
- [SSM 54233](/bulletins/11023550.md), 2025-10-02, Service bulletin
- [SSM 54202](/bulletins/11023200.md), 2025-09-18, Service bulletin
- [SSM 54137](/bulletins/11021975.md), 2025-08-19, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

Contains information licensed under the Open Government Licence – Canada.

JSON: [/v1/recalls/tc/2024644](/v1/recalls/tc/2024644)

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