# Transport Canada recall 2024641

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: Transport Canada \(Canada\)
- Campaign number: 2024641
- Manufacturer's number: 5496439
- Reported: 2024\-10\-25
- Component: Other
- Notification type: Safety Mfr
- Units potentially affected: 9

## What is wrong

Issue:

On a small number of vehicles, a software problem could cause the emergency calling \(eCall\) system not to work properly when there's a crash or when the SOS button is pressed.

Safety Risk:

If the eCall system doesn't work in an emergency situation, there could be a delay in response from emergency services.

Corrective Actions:

Mercedes\-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the communication module software.


## Vehicles this campaign lists

- [2021 MERCEDES\-BENZ S CLASS](/makes/mercedes-benz/s-class/2021/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

Contains information licensed under the Open Government Licence – Canada.

JSON: [/v1/recalls/tc/2024641](/v1/recalls/tc/2024641)

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