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Transport Canada recall 2024641

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2024641
Manufacturer's number5496439
Reported2024-10-25
ComponentOther
Notification typeSafety Mfr
Units potentially affected9

What is wrong

Issue:

On a small number of vehicles, a software problem could cause the emergency calling (eCall) system not to work properly when there's a crash or when the SOS button is pressed.

Safety Risk:

If the eCall system doesn't work in an emergency situation, there could be a delay in response from emergency services.

Corrective Actions:

Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the communication module software.

Vehicles this campaign lists
2021 MERCEDES-BENZ S CLASS

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.