Transport Canada recall 2024411
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2024411 |
| Manufacturer's number | 72B |
| Reported | 2024-07-18 |
| Component | High Voltage |
| Notification type | Safety Mfr |
| Units potentially affected | 619 |
What is wrong
Issue:
On certain vehicles, a problem inside the high-voltage battery assembly could cause a short circuit.
Note: This recall only affects plug-in hybrid (PHEV) models.
Safety Risk:
A short circuit can create the risk of a fire, even while the vehicle is parked and turned off.
Corrective Actions:
To reduce the safety risk, FCA advises not to charge your vehicle and to park it outdoors and away from other vehicles or structures until the recall repairs are completed. FCA Canada will notify owners by mail and advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly.
| 2019 CHRYSLER PACIFICA | |
|---|---|
| 2020 CHRYSLER PACIFICA | |
| 2021 CHRYSLER PACIFICA |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S2008000031 | 2023-10-02. Service bulletin. Low Charging Voltage Displayed On Cluster |
|---|---|
| Z76 | 2023-01-17. Service bulletin. Electric Vehicle Mode Unavailable |
| S2208000011 | 2023-01-09. Service bulletin. Wireless Qi Charger Not Charging |
| 0805222 | 2022-10-17. Service bulletin. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power InverterModule (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear.As a result, the vehicles are not eligible to be registered in certain states. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find one or more of the following DTCs have been set: P0A33 - Drive Motor B Temperature Sensor 1 Circuit High. P0A2D - Sensor Power Supply 1 Circuit High. P215B - Vehicle Speed Output Shaft Speed Correlation. P0C4A - Drive Motor A Inverter Over Temperature. P0E15 - Hybrid-Ev Battery Pack Coolant Heater A Control Performance. P1AFE - MCPB Improper Shut Down. P1AF8 - MCPA Control Module Shutdown Performance. P0513 - Invalid Skim Key. U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience more or more of the following: The scheduled charging does not occur on desired schedule. Vehicle does not start when pushing ignition switch with no MIL for DTCs P1AFE and P1AF8 (pending DTCs). Vehicle does not start when pushing ignition switch with DTCs P0513 and U151-A87 (stored or active). Scheduled charging start/end does not align with displayed time (ex: 12:05 pm end time on radio, but charging ends at 12:06 pm). Scheduled charging does not start following a power outage. Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 minutes to 480 minutesat extreme cold ambient temps below -24 °C (-11 °F). ?Charge Now? soft button does not always work. The vehicle will get a rough engine spin-down, and then ?Service Charging System? warning and shutdown if the vehicle is quicklyre-cranked after the initial key crank. |
| S2008000119 | 2022-09-26. Service bulletin. Service Hybrid Electrical System Displayed. DTC?s P0CF1, P1B71-00, Or B12B0-00 Set. Water Intrusion Of The XY291A Inline Connector |
| 9004552 | 2022-09-26. Service bulletin. Battery Coolant Level Sensor, Battery Coolant Bottle Pacfica Hybrid only - If customer comes into dealership with a "Service Hybrid System" message on cluster AND scan / WiTech report shows evidence of a P2BE0-00 fault code, please contact the following individual prior to servicing the vehicle: P2BE0-00 - HYBRID/EV BATTERY COOLANT LEVEL FCA Redacted Content If possible, please capture a picture of the coolant level on battery bottle before replacing any components in the area (sensor, bottle, etc.). Requesting picture be attached to claim information. If no response within 15 minutes, proceed with repair. |
| 08-129-21 | 2022-08-22. Service bulletin. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following DTCs have been set: P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. P0B3C-00 - Hybrid/EV Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid/EV Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid/EV Battery Voltage Sense 3 Circuit Performance. P0B4B-00 - Hybrid/EV Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/EV Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/EV Battery Voltage Sense 6 Circuit Performance. P1A16-00 - Hybrid/EV Wakeup Control 3 Output Circuit/Open. P1D7B-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Battery. P1D7C-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Ground. P1A29-00 - Cell Supervisory Circuit A Failure. P1A2A-00 - Cell Supervisory Circuit B Failure. Customer may also experience one or more of the following:Premature oil change message displayed on the cluster and vehicle may be running in fuel/oil refresh mode. Scheduled charging not functioning properly because the battery pack did not wake up while plugged in. |
| 08-115-22 | 2022-06-27. Service bulletin. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AF8-00 - MCPA Control Module Shutdown Performance. P1AFE-00 - MCPB Improper Shut Down.P1AF8-00&P1AFE-00 will now be set as a 1 trip failure instead of a 2 trip failure. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P0A46-00 - Drive Motor B Position Sensor 1 Circuit Range-Performance. P0A40-00 - Drive Motor A Position Sensor 1 Circuit Range-Performance. This software release includes the following software enhancement:12V battery overcharged prevention. Corrected fuel consumption counter while in charge depleting. Corrections to allow the vehicle to clear the permanent fault codes. Three modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this HCP and AHCP update:Electronic Brake Booster Module (EBBM) Powertrain Control Module (PCM) |
| 08-114-22 | 2022-06-27. Service bulletin. Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states. Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1AF8-00 - MCPA Control Module Shutdown Performance. P1AFE-00 - MCPB Improper Shut Down.P1AF8-00&P1AFE-00 will now be set as a 1 trip failure instead of a 2 trip failure. P07B5-00 - Park Pawl Position Sensor 1 Circuit Performance. P177C-00 - Park Lock-Pawl Actuator Motor Current Sensor Performance. P0A46-00 - Drive Motor B Position Sensor 1 Circuit Range-Performance. P0A40-00 - Drive Motor A Position Sensor 1 Circuit Range-Performance. P2797-00 - Auxiliary Transmission Fluid Pump Performance. P0CF3-00 - Control Pilot Circuit Open. P0A44 - Drive Motor A Position Sensor 1 Circuit Overspeed. U0111-00 - Lost Communication With Battery Energy Control Module (BPCM). P1625-00 - Park Pawl System Failure. U0412-00 - Invalid Data Received From Battery Energy Control Module-A. P215B-00 - Vehicle Speed Output Shaft Speed Correlation. P079A-00 - Transmission Friction Element 1 Slip Detected. P079B-00 - Transmission Friction Element 2 Slip Detected. Customers may also comment:Vehicle will not start when temperature is -30° C (-22° F) and below. Heard and/or felt bump when the gas engine turns on while driving. Vehicle will not charge beyond 98%. "Service Charging System" and "Traction Battery Cutoff" warning messages appear during a key cycle event at -7° C (+20°F). Vehicle will force to Park when keyed off in Neutral if the door is open |
| 08-177-21 | 2021-12-13. Service bulletin. BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.