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Transport Canada recall 2023686

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2023686
Manufacturer's number93U9
Reported2023-12-20
ComponentHigh Voltage
Notification typeSafety Mfr
Units potentially affected2016

What is wrong

Issue:

On certain vehicles, a problem with high-voltage battery module(s) could cause the high-voltage battery to overheat.

Safety Risk:

A high-voltage battery that overheats could create a fire risk.

Corrective Actions:

Audi will notify owners by mail. As an interim repair, a dealer will inspect and, if necessary, replace the battery modules. Once the final repair is available, you will need to return to a dealership to install a software update for the high-voltage battery. This software will monitor the high-voltage battery and warn you if it detects a problem. To reduce the safety risk, Audi recommends that you set the maximum charge setting of your vehicle at 80% until the final recall repairs are completed.

Vehicles this campaign lists
2019 AUDI E-TRON
2020 AUDI E-TRON
2021 AUDI E-TRON
2022 AUDI E-TRON

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
Dealer 93R32024-04-05. Service bulletin. Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.
Circular 93R32024-04-05. Service bulletin. Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action.
A1924552061918_62024-04-04. Service bulletin. This bulletin provides information when the low coolant light is on but the coolant level is within specifications.
A9324402072986_12024-03-06. Service bulletin. This bulletin provides information for when the remaining range shown is too low after replacing the battery regulation control module.
A5322052043016_32022-08-03. Service bulletin. This bulletin contains repair information for when there area cables visible in the passenger compartment of the vehicle.
A9322612062361_22022-02-04. Service bulletin. This bulletin describes several erroneous DTC symptom codes which may be stored in the high-voltage battery charger control module.
Dealer 93K82022-02-04. Service bulletin. Portable Charging Unit Default Setting & Label
A1921242064025_32021-11-05. Service bulletin. This bulletin contains repair instruction for when the HV battery charges slowly.
A5320042043016_22021-01-08. Service bulletin. This bulletin contains repair instructions for when cables are hanging in view with no DTCs.
A9320332057353_52020-10-06. Service bulletin. This bulletin contains a software update for when the charger is not working properly at home.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.